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Danni Oliveira MCIOB

WRW Construction

Parachuted in for this new-build hotel with only 14 weeks left to go, Danni Oliveira found a project behind programme and suffering commercially. Client relationships had turned tense and the site team lacked leadership. Within two weeks, she had a completion strategy in hand, and managed expectations effectively with the multiple stakeholders. She brought in a quality project with minimal defects, and is now working as construction manager on a large student residence with the client’s representative.

About the Project

Travelodge, Chippenham, Wiltshire

Client: Langley Property Developments

Contract: JCT D&B

Value: £3.9m

Parachuted in to this new-build hotel project at the fit-out and cladding stage, with just 14 weeks left to go, Danni Oliveira found a programme slipping alarmingly and a management team that had lost control of the delivery. Planning and building control consent issues were not being managed, there were problems with design coordination and approval, and the supply chain was unaware of the programme requirements.

The client stakeholder team of build developer, post-completion site purchaser and tenant were distinctly unimpressed. Danni’s honesty about the problems and the challenges came as a refreshing sign of realism. Collaborative by nature, she was nevertheless unafraid to say things the stakeholders did not necessarily want to hear for the overall benefit of the project. Trust was re-established, and grew.

Danni seized control of the project. She thrashed out the programme with all the subcontractors, reviewing their deliverables and coordinating their work to table a new delivery timetable. She mitigated the late procurement of the cladding, which had a long lead-in time, by simultaneously progressing tasks, and bringing in a mobile work platform for the cladding installers so the scaffolding could be taken down.

She identified, clarified and finalised the remaining significant design elements. She thought outside the box to avoid expensive structural rework. For example, she persuaded Travelodge to ease its acoustic requirements when the introduction of new-model trains on the nearby railway line pushed the decibel level higher than anticipated.

While overall completion by the original date was impossible, Danni handed over a quality project within the client’s long-stop date, quickly closing out the few defects. A clear indication of her success is that she is now working as construction manager on a large student residence with the client’s representative.