With a contract value of £40m, services were clearly the heart of Andrew James’s cut and carve remodelling and fit-out project in the City. So when, nine months from practical completion, a burst water main flooded the basement where all the now nearly completely installed main plant lay, it was just as clearly a disaster.
Andy’s commanding response demonstrated an absolute commitment to succeed and the insight and leadership to carry that through. His hard work and determined resequencing halved the projected 12-week delay and slashed the bill for rectifying the damage from £4.5m to £1.4m. Maintaining the build process at such a critical stage while minimising the delay was a superb achievement.
His input was equally impressive in winning the multimillion-pound fit-out contract for 18,000sqm of grade-A office accommodation on top of the original base-build works. Running the contracts concurrently was no mean feat given the need to manage the liaison and co-ordination between the two design teams while still driving the phasing and sequencing of the works.
Realising the client’s design team needed help to ensure the design and programme could be achieved, he contributed design solutions to help conclude issues sooner. A typical example was his resolution of service clashes in the basement showers, where the plant could not be raised due to the existing slab, and he proposed changes to the bulkhead’s sizes and ceiling specifications instead. It saved the client money and avoided lengthy delays.